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Level 5 COVID-19 Restrictions January 2021

This new year brings an unwelcome, but necessary, return to the Level 5 restrictions by the government in order to reduce the number of COVID-19 cases that have risen post-Christmas. Thankfully, the Property Services Regulatory Authority this week confirmed that Property Services are still recognised as an essential service.

What does this mean?

Property Services must only be provided in accordance with the provisions as set out at Level 5 of the Property Services Providers Guidance to Implementing Plan for Living with Covid 19. This means that our office will be closed to the public for the foreseeable future and our team will work from home where possible. Viewings must take place on-line where possible. All of our sales properties come with a 3D interactive floorplan and we can provide videos for all of our available rental properties.  However, physical viewings can be arranged under certain conditions and we will strictly adhere to them. We would ask all our viewers to adhere to the conditions in the interest of the safety of our team, our clients and other viewers. These conditions are as follows for our sales properties:

Viewings by the public permitted of properties by appointment only where:

· Confirmation provided of (a) proof of funds (b) property previously viewed online.

· Time restricted appointments with sufficient time allowed between appointments to avoid any potential cross over of viewers.

· Viewings by one party of two people from the same household is only permitted.

If you are thinking of selling or letting, we can still carry out inspections of your property (either virtually or in person) in order to give you a detailed opinion of value.

For more detailed information, please visit

Our Lettings division will continue to view properties online to potential tenants and can facilitate physical viewings when an agreement is in place between the landlord and tenant.

Our Maintenance division will continue to service all our clients’ maintenance issues as per normal, while adhering to the safety advice from NEPHT.

We are delighted to be able to continue working at this time and want to let all our clients and potential viewers know that we are taking every precaution to ensure everybody’s safety.

Stay safe.

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